Welcome to the Passym Wi-Fi support department.

To contact the support department directly using your own e-mail software, please e-mail support@passym.com.

Frequently Ask Questions

1. How do I enable a laptop computer to connect to the Passym Wi-Fi wireless Internet access router?

You must first check to make sure that the laptop computer is Wi-Fi (802.11b) compatible. Laptops either have a PCMIA card or an internal card. Then open an HTML compatible browser to login to the wireless Internet access service.

2. How do I get the login splash page for my Passym Wi-Fi wireless Internet access router working?

You must contact the support department at Passym Wi-Fi to have a specific Internet access router configured with a splash page.

3. Do I have to sign up for the Passym Wi-Fi wireless Internet service before viewing sites on the Internet?

Yes. You must sign up for a user account by either using a Pre-Paid access card or a major credit card such as VISA, Mastercard or American Express. New accounts can be created when you first open your HTML browser.

4. Where do I find drivers for my 802.11b wireless network card?

Drivers for 802.11b wireless network cards can be found on the Internet following locations:

http://www.agere.com/support/drivers/ (Windows)

http://www.wirelessdriver.sourceforge.net/ (MAC)

http://www.proxim.com/support/all/orinoco/software/dl2002_orinoco_client_r72_macos.html (MAC)